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Sales Training

People Development


Influencing Others

Empowering others necessitates the ability to influence and reshape their thinking. This transformation is achievable through the direct application of your own energy, skillfully asserting yourself, and persuading effectively.


We've all found ourselves at times trying to expedite processes for others, genuinely believing it benefits both parties. Consider a scenario where you consistently request one of your team members to complete routine tasks. Despite daily reminders, they provide a string of excuses for not accomplishing what you've asked. As you observe their struggle, you might decide to take matters into your own hands, completing the tasks personally or delegating them to someone else.


Business Meeting

In walking away from that situation, you might feel a sense of accomplishment, believing you've resolved a challenge for your employee and allowed them to focus on their preferred tasks. However, the reality is that you've inadvertently shouldered more work, increased pressure, and added stress to your own plate. This scenario unfolds because the individual in question relies on your intervention, and in doing so, they sidestep taking responsibility for their own tasks – a situation perpetuated by your willingness to step in.


This excess exertion of energy not only impacts your workload but also has the potential to spill over into your personal life and beyond. By recognizing these dynamics, you can promote a more sustainable and balanced approach, encouraging individuals to handle their responsibilities independently while fostering a healthier work environment for everyone involved.

"I developed the TAP-C™ Empowerment Model for two primary reasons.
Firstly, its simplicity ensures easy comprehension, making it accessible for individuals at all levels.
Secondly, the more the model is applied, the more proficient individuals become in cultivating independence and responsiveness. It encourages the utilisation of "common sense," a quality that is occasionally overlooked or undermined in individuals to streamline processes and simplify our own lives."

Prof. Jay Acharya

Mastering the art of not explicitly instructing others is a crucial aspect of the TAP-C™ technique. To effectively implement this approach, it's essential to be ready to listen attentively and anticipate potential outcomes and counterarguments. While there will be an appropriate time to address these aspects, it's not immediate.


It's important to note that the TAP-C™ technique initiates at the "TELL" stage, but this doesn't imply a linear progression through the subsequent three stages. Instead, the process is cyclic, creating a continuous loop. After progressing through the stages, you will inevitably return to the "TELL" stage, restarting the cycle for ongoing refinement and improvement.

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