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Course Overview

This programme develops the skills required to build, manage, and sustain high-performing teams. Participants explore trust, collaboration, communication, and conflict management. TAP-C™ provides leaders with a structure to set direction, invite input, co-create solutions, and ensure accountability.

 

Course Objectives

• Recognise team behaviours and dynamics

• Build trust and improve communication

• Manage conflict constructively

• Enhance collaboration and accountability

• Apply TAP-C™ to strengthen team ownership

 

Course Outline

• Understanding team behaviours and leadership styles

• Building collaboration and trust

• Managing and resolving conflict

• Sustaining high-performance teams

• Applying TAP-C™ in team leadership

 

Target Audience

• Supervisors and team leaders

• Project managers

• Managers of cross-functional teams

 

Methodology

• Team assessments

• Case-based workshops

• Conflict simulations

 

Daily Agenda

• Day 1: Understanding team dynamics and leadership role

• Day 2: Communication, collaboration, and conflict resolution

• Day 3: Building high-performance teams with TAP-C™

 

Conclusion

Leaders will return with skills to strengthen team trust, communication, and results.