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Course Overview

This course focuses on applying the TAP-C™ (Tell, Ask, Partner, Commit) model to people development. Delegates will explore coaching, feedback, and engagement tools that build accountability and performance improvement. TAP-C™ ensures leaders set expectations clearly, invite dialogue, partner on solutions, and follow through on commitments.

 

Course Objectives

• Apply TAP-C™ to coaching and feedback conversations

• Empower individuals and teams to take ownership

• Develop skills to sustain behavioural change

• Strengthen accountability and performance

 

Course Outline

• Introduction to TAP-C™ in people development

• Coaching and feedback conversations

• Partnering for growth and engagement

• Building accountability and commitment

• Sustaining behavioural change

 

Target Audience

• Managers and leaders responsible for talent growth

• HR and learning professionals

• Coaches and mentors

 

Methodology

• Coaching role-plays

• Case studies and practical feedback labs

• Group reflection activities

 

Daily Agenda

• Day 1: TAP-C™ in coaching and feedback

• Day 2: Partnering on development and embedding accountability

• Day 3: Sustaining performance improvement with TAP-C™

 

Conclusion

Delegates will leave with a practical framework for empowering people and driving performance.