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Course Overview

This course equips leaders to navigate change successfully while maintaining and improving performance. Participants will learn how to manage resistance, track progress, and embed continuous improvement. TAP-C™ supports this by ensuring change is explained clearly, concerns are surfaced through dialogue, ownership is shared, and accountability is embedded.

 

Course Objectives

• Understand change management frameworks

• Lead people effectively through transitions

• Track and measure performance

• Manage resistance and sustain improvement

• Use TAP-C™ to communicate and embed change

 

Course Outline

• Foundations of organisational change

• Leading transitions and managing resistance

• Embedding continuous improvement

• Performance monitoring and accountability

• Applying TAP-C™ during change initiatives

 

Target Audience

• Line managers and supervisors

• Leaders driving change projects

• Professionals monitoring performance

 

Methodology

• Case studies of successful change initiatives

• Group workshops and resistance role-play

• Performance measurement dashboards

 

Daily Agenda

• Day 1: Foundations of change management

• Day 2: Leading transitions and performance tracking

• Day 3: Embedding continuous improvement with TAP-C™

 

Conclusion

Participants will return confident in leading change and managing performance in evolving environments.