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Course Overview

This programme provides new and aspiring managers with the essential skills to lead teams effectively. Management is about more than supervision — it is about setting direction, motivating people, and achieving results through others. Over five days, participants will explore the fundamentals of leadership, communication, team management, and performance. The TAP-C™ model (Tell, Ask, Partner, Commit) is introduced as a practical framework to help managers balance clarity with collaboration, ensuring accountability and engagement in their teams.

Course Objectives

• Understand the core responsibilities of a manager

• Transition from team member to team leader with confidence

• Apply TAP-C™ to communicate, engage, and build accountability

• Strengthen team leadership, delegation, and motivation skills

• Handle performance issues and manage workplace challenges

• Develop a personal action plan for ongoing management growth

Course Outline

• The role and responsibilities of a manager

• Transitioning into management – mindset and challenges

• Communication, delegation, and feedback skills

• Motivating and engaging teams

• Managing performance and addressing issues constructively

• Using TAP-C™ as a daily management tool

Target Audience

• New or aspiring managers

• Team leaders stepping into management roles

• Professionals seeking foundational management skills

Methodology

• Case studies and role-play scenarios

• Practical management exercises

• Peer group discussions and feedback labs

• Application of TAP-C™ to management challenges

Daily Agenda

• Day 1: Understanding management – role, responsibilities, and transition challenges

• Day 2: Communication and delegation skills; using TAP-C™ to set direction clearly

• Day 3: Motivating and engaging teams through dialogue and collaboration

• Day 4: Managing performance – feedback, accountability, and addressing issues

• Day 5: Applying TAP-C™ in practice – simulations, action planning, and personal leadership growth

Conclusion

Delegates will leave with a clear understanding of management fundamentals, practical skills to lead with confidence, and a personal plan to continue developing as effective managers.

Dates Available

Madrid

London

Dubai

20/10/2025 - 24/10/2025

17/11/2025 - 21/11/2025

08/06/2026 - 12/06/2026